Holiday Delivery FAQ
- When can I start placing orders again?
You can place orders as usual starting Dec. 26th 2020.
- When will you resume delivery service?
Our delivery service will resume on Jan. 7th 2021 (Thursday). You can start placing orders now for deliveries starting on Jan. 7th.
- What's the delivery schedule in the new year?
Place your orders before Jan. 2nd (Saturday at 10:30 AM) for deliveries on Jan. 7th & 8th (Thursday & Friday).
Place your orders before Jan. 5th (Tuesday at 10:30 AM) for deliveries on Jan. 8th, 9th & 10th (Friday, Saturday & Sunday).
The delivery schedule will be back to normal after that. Any questions, please visit our Delivery & Returns page.
- What is your holiday delivery schedule?
We will be delivering on:
- Dec. 22nd between 4:30 PM-8:30 PM
- Dec. 23rd all day
- Dec. 24th between 8:00 AM-12:00 PM.
- What is your cutoff for holiday delivery?
To make sure our vendors and staff have enough time to process all orders, our cutoff for Christmas deliveries will be Dec. 15th at 10:30 AM.
- Can I select a date closer to Dec. 25th if I place my order now?
Yes, feel free to select a delivery date that's closer to Christmas (remember we deliver up to the 24th?) as long as your order is placed before our cutoff Dec. 15th.
- Will the delivery service be paused?
Our delivery service will be paused from Dec. 25th to Jan. 3rd. We will return to our regular cutoff and delivery schedule starting Jan. 2nd.
We ask that you take this into consideration when you place your next order. So that we have you covered, we will be bringing in the produce for your orders fresh on December 22nd, so it will last for the week that we are away.
- Can I still buy gift cards after the Christmas delivery cutoff?
Yes, digital products will be available for purchase all year round.
- What will happen to my subscription orders that are scheduled to process during holidays?
As our delivery service will be paused for the holidays, we will adjust the order processing date of all orders that are scheduled to process between Dec. 16th and Dec. 29th. to Dec. 16th. You can check the processing date of your upcoming orders by logging into your account.